Marketing & EngagementOperator Admin

Gamification

The Gamification module includes jackpots, tournaments, the daily spin wheel, and the VIP loyalty program. These features drive player engagement and retention by rewarding activity beyond standard betting.

Overview

Four sidebar items cover gamification features: Jackpots, Tournaments, Spin Wheel, and VIP. Each can be managed independently.

Jackpots

The Jackpots page has two tabs for managing different jackpot types.

Casino Jackpots

Column / FieldDescription
NameJackpot name (e.g., 'Mega Spin Jackpot')
Tiermini, major, or mega — determines prize range
TypeProgressive (grows with each bet) or Fixed
CategoryWhich casino games contribute: slots, table, live
Current PoolCurrent jackpot amount available to win
Last WonWhen the jackpot was last hit and by whom
ActiveToggle to enable/disable the jackpot

Click any jackpot to open the detail drawer for configuration: seed amount, contribution rate (percentage of each bet that feeds the pool), prize threshold, and eligible games.

Sport Coupon Jackpots

Sport coupon jackpots challenge players to predict outcomes of multiple matches for a shared prize pool.

Column / FieldDescription
NameCoupon jackpot name
Min SelectionsMinimum number of match predictions required
Max SelectionsMaximum number of match predictions allowed
Potential PayoutPrize pool amount
ParticipantsNumber of players who have entered
StatusOpen, Closed, Settled

Tournaments

Tournaments are competitive events where players compete on leaderboards for prize pools.

Column / FieldDescription
NameTournament title
Typeleaderboard, bracket, or battle
Categorysports or casino
Prize PoolTotal prize money to be distributed
ParticipantsNumber of enrolled players
Start/End DatesTournament duration
StatusUpcoming, Active, Ended, Cancelled

Creating a Tournament

  1. 1

    Click 'Create Tournament'

    Opens the tournament creation form.

  2. 2

    Configure basics

    Set the name, type (leaderboard/bracket/battle), category (sports/casino), start and end dates.

  3. 3

    Set the prize pool

    Define the total prize pool and how it is distributed across positions (1st, 2nd, 3rd, etc.).

  4. 4

    Define scoring rules

    Configure how players earn points: by wagering volume, win count, or specific achievements.

  5. 5

    Publish

    Save and publish the tournament. It will appear in the player-facing Tournaments section.

Click a tournament row to view its leaderboard, edit settings, or cancel the tournament.

Spin Wheel

The Spin Wheel is a daily reward mechanism that encourages players to return to the platform. Players can spin once per day to win prizes.

Rewards Configuration

The Rewards tab shows all wheel segments with their configuration:

Column / FieldDescription
Reward Typefree_bet, bonus_credit, cashback, points, merchandise
NameDisplay name (e.g., '$5 Free Bet')
WeightProbability weight — higher weight = more frequent wins
Grant FrequencyHow often this reward can be won (daily cap)
ValueMonetary or point value of the reward

Use the reorder arrows to change the visual position of segments on the wheel. Adjust weights to control the probability distribution.

Tip

Set a mix of small frequent rewards (points, small free bets) and rare high-value rewards (large bonuses) to keep the wheel exciting while controlling costs.

Spin History

The History tab shows all spins with outcomes:

Column / FieldDescription
Spin IDUnique spin identifier
UserPlayer who spun the wheel
TimestampWhen the spin occurred
Segment WonWhich reward segment was landed on
OutcomeClaimed or Expired

Stat cards show: total spins, claim rate percentage, and top reward won.

VIP Program

The VIP program rewards loyal players with escalating benefits based on their activity level.

VIP Tiers

The platform comes with pre-configured VIP tiers that you can customize:

Column / FieldDescription
Tier NameBronze, Silver, Gold, Platinum, Diamond, Elite
LevelNumeric tier level (1-6)
Join RequirementPoints needed to reach this tier
Cashback %Percentage of losses returned as cashback
Points MultiplierEarn rate multiplier for VIP points
Max Daily WithdrawalWithdrawal limit for this tier

Click any tier to edit its requirements and benefits. Changes take effect immediately — existing players are automatically re-evaluated.

VIP Users

View all players and their current VIP status. You can manually assign a tier or adjust a player's points balance.

Points Ledger

The ledger shows all VIP point transactions:

Column / FieldDescription
UserPlayer username
Transaction Typeearn, redeem, adjustment, expiry
Points DeltaPoints added or subtracted
TimestampWhen the transaction occurred
ReasonWhy points were awarded or deducted