Puntra Admin Guide
Welcome to the Puntra platform operator guide. This documentation covers every feature of the admin panel — from managing players and processing withdrawals to configuring promotions and monitoring risk.
New to Puntra?
Start with the Getting Started guide to learn how to log in, set up two-factor authentication, and find your way around the admin panel.
Get StartedBrowse by Module
Getting Started
First login, 2FA setup, and navigating the admin panel
Dashboard
Your operational overview with key performance indicators
Player Management
Search, view, and manage player accounts and profiles
Sportsbook
Catalog, live trading, odds management, and settlement
Finance
Withdrawals, deposits, transactions, and reconciliation
Casino
Game management, providers, sessions, and catalog sync
Bonuses & Promotions
Bonus templates, promo codes, campaigns, and tokens
Gamification
Jackpots, tournaments, spin wheel, and VIP tiers
Risk & Compliance
Fraud alerts, approvals, and multi-account detection
Analytics & Reports
Dashboards, custom reports, and data exports
Support
Ticket management and live chat operations
CMS & Content
Banners, static pages, message templates, and announcements
Site Builder
No-code website builder with templates and live preview
Super-Admin (Platform)
Tenant management, admin users, roles, flags, and system health
Settings & Audit
Two-factor auth, audit logs, and operator configuration
FAQ
Frequently asked questions and troubleshooting tips